I was rather disappointed with my experience Saturday, as several things were not as they should be. First off, within about 60 seconds after we took our seats at an outdoor table, the waitress(?) asked if we were ready to order. We had not picked up our menus yet. We did place a drink order, but were definitely NOT ready to order food. When our drinks arrived, she had a Margarita that she said was good, (good enough to order two more!) and I had a beer. I got a can of beer, no glass. That's not a big deal I thought. The waitress returned to take our order, Lauren ordered the tacos, and I asked for the carne asada plate. She asked how I wanted the meat cooked, and I ordered medium rare. I like my meat to be red and warm in the middle, not raw, but certainly not well done.
Our food came out after not too long, and the tacos Lauren ordered looked great. My steak on the otherhand, was WAY WAY overcooked. I had to send it back as I hate dry chewy meat. Our waitress did not appear for quite some time, so I bugged the hostess to get our waitress. When she(?) finally came around, Lauren and I had basically finished her plate of food, remember we were starving from the climb that morning.
When my food finally returned, the steak was properly cooked, and was reasonably good, nothing to write home about, but decent, but the rest of the food had cooled and was no longer hot. I ate it anyway, and paid our bill and left.
Overall, the prices are reasonable with the most expensive dishes fetching around $15. However, for a restaurant that has a good reputation for a quality dining experience, I was less than overwhelmed and will argue for a different locale when this one is brought up in the future. The service by the waitress was lacking, the food was poorly cooked, and just not a very pleasing experience. So, keep in mind, the place has a good reputation for a reason, most people like it, but I am beginning to think it is due to already low expectations due to being in Utah. It certainly is no Reg Iguana, of which they share some of the menu. Save your money, or go stand in line at Red Iguana for the real thing.
